Deleting app data

Deleting data from the iks.haus app

The iks.haus app can be used without an account or registration. If you would like to request the deletion of data that has been processed in connection with your app usage, please follow the steps below.

Deletion request directly from the app

  1. Open the settings in the iks.haus app.
  2. In the "Privacy" section, select "Delete app data".
  3. Send the prepared email to servus@iks.haus. If an anonymous analysis ID is present, it will be automatically inserted into the message.

Alternatively, you can send an email yourself with the subject "Deletion of my iks.haus app data" to servus@iks.haus.

Which data will be deleted

  • Push notifications: If you disable push notifications in the app settings, the Expo Push Token stored on our server will be deleted. You can also revoke the permission in the system settings of your device.
  • Optional usage statistics: The anonymous usage statistics are disabled by default. After disabling, no new statistics data will be sent, and the local analysis ID will be reset. We delete previously transmitted statistics data that can be traced back to the anonymous ID provided, upon receipt of a deletion request.
  • Locally stored data: Your shopping list, reading status, search history, language selection, and settings are stored on your device. Read articles can be reset in the app settings. Uninstalling the app completely removes the locally stored app data.

Processing time and retention period

We generally process complete deletion requests within 30 days. Data that can be technically linked to a request will be deleted from the production systems. Legally mandated retention obligations remain unaffected. In general, the app data described above is not subject to such retention obligations.

Contact

iks.haus, FlexCo
Mariahilfer Straße 49/1/15
1060 Vienna, Austria
servus@iks.haus
Privacy Policy

As of: August 26, 2026