Accessibility statement

iks.haus, FlexCo is committed to making the website https://iks.haus and the iks.haus app (iOS and Android) accessible in accordance with the Accessibility Act (BaFG) to implement Directive (EU) 2019/882 (European Accessibility Act). The standard is the European standard EN 301 549 in conjunction with the Web Content Accessibility Guidelines (WCAG) 2.1, compliance level AA.

This accessibility statement applies to the website https://iks.haus as well as the iks.haus app for iOS and Android.

Status of compliance with requirements

The website and the app are partially compliant with the aforementioned requirements. The content listed below is currently not fully accessible:

  • Some older image files still lack alternative text. This is being addressed continuously.
  • Embedded content from third-party providers, especially the Spotify player, is beyond our control and may not be fully accessible.
  • Some older audio and video content still lacks subtitles or transcripts. New content will be provided with subtitles or transcripts.

Our measures for accessibility

  • Accessibility by Design: Accessibility is an integral part of our product development from the beginning.
  • Multilingual content in German, English, and BKS (Bosnian, Croatian, Serbian).
  • Support for screen readers through labels for controls in the app.
  • High contrast and scalable font sizes.
  • Subtitles, transcripts, and read-aloud functions for audio and video content, where available.
  • Clear and understandable language; where possible, content is offered in simplified language.

Creation of this statement

This declaration was created on 10.06.2026, based on a self-assessment. It is reviewed and updated at least once a year, as well as when there are significant changes to the website or the app.

Feedback and contact

Have you encountered any accessibility barriers? Are you experiencing difficulties using the content on our website or app? We welcome your feedback:

iks.haus, FlexCo
Mariahilfer Straße 49/1/15
1060 Vienna, Austria
Email: iks@iks.haus

We strive to respond to inquiries within 14 days and to remove reported accessibility barriers as quickly as possible.

Enforcement Procedures

If you do not receive a satisfactory response to a notification or complaint, you can request a mediation procedure with the Sozialministeriumservice (Social Ministry Service) according to the Federal Law on the Equality of Persons with Disabilities (BGStG). You can find information about this at www.sozialministeriumservice.at. The Sozialministeriumservice is also responsible for monitoring compliance with the accessibility requirements of the Building Accessibility Act (BaFG).